Workshop terms and conditions

By booking your ticket to the workshop, you are agreeing to the terms and conditions set out below.


1.     Payment

The payment for attending the workshop must be made in full at the time of booking workshop, and in any event prior to the date of the workshop. If payment is not received within 7 days of your booking, your booking will be cancelled and the payment of any refund will be at our complete discretion.

Payment will be made via the ticketing website’s payment platform. The ticketing website’s Terms will apply to your payment.

We reserve the right to run price promotions as we think fit.


2.     Cancellation & Refunds

All cancellation requests for the workshops must be in writing to If the workshop is due to take place more than 7 days from your cancellation date, we'll provide a full refund. If not, you can either pick an alternative workshop date or provide us with the name of a substitute to attend the workshop instead of you.

If you are late at the workshop or prevented from attending the workshop due to travel delays or any other circumstances, we will not be obliged to provide you with a refund or to wait to start the workshop until you arrive.

There may be circumstances in which we need to cancel the workshop. In such circumstances, we will provide you with a full refund of the amount that you have paid to us and we will make every effort to provide you with such refund within 60 days of the date of cancellation.


3.     Postponement or change to venue

There may be circumstances in which we need to postpone the workshop or change the venue at which it is to be held and if we do, we shall advise you of this as soon as we possibly can. If you can’t attend the workshop on the new date, you may cancel your ticket by emailing us at and we shall provide you with a full refund.


4.     Liability and Disclaimer – important, you must read this

Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for the workshop and we shall not be liable under any circumstances for any consequential losses.


5.     Your obligations

If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the workshop, you will be required to leave the workshop and we shall not be liable to refund your booking fee or any other payment.

You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the workshop.

You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you to any such area of the venue and shall fully reimburse us in relation to any damage so caused.

You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the workshop by you.


6.     Copyright

Unless otherwise stated, the copyright and all intellectual property rights for any promotional materials and any materials used at the workshop (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.

You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.

Participants are expressly forbidden from recording and sharing workshop materials with non-participants.


7.     Photography and filming

We may wish to photograph or film the workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the workshop) photographing or filming you and any persons attending the workshop with you. You may not photograph or video the workshop without our prior consent.


8. Data protection

We will communicate with you using the contact details provided on the booking form on the ticketing website, for the purposes of the workshop.

We will not share your name and contact details with anyone.


9.   Tickets

We shall not send you tickets for the workshop. We will have your name on the attendee list and if you have paid the booking fee you will be able access the workshop.


10.   Disability, medical conditions and dietary requirements

If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at as soon as possible.


11.   Limitations of Liability

Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.

Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the workshop and we shall not in any circumstances be liable to you for any consequential loss whatsoever.

Last updated January 2019